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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Keidrick Taylor

December 11, 2025

5  out of  5
rating by Keidrick Taylor
"I’ve had a good customer service experience from agent J’neice Smith, and even made a beneficial deal for myself. It was quick and easy with her."
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alejandra patricia urdaneta leon

December 11, 2025

5  out of  5
rating by alejandra patricia urdaneta leon
"Encantada con la atención, nos atendió Karen y fue súper competente, amable y nos ofreció grandes beneficios que no habíamos encontrado con otra agencia, 100% recomendada."
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Crystal

December 10, 2025

5  out of  5
rating by Crystal
"J'Niece, did a great job, by quickly providing me with the information that I needed today. I'd be remiss if I didn't mention my most wonderful past experiences with Erika and Wendi, the other names escape me at this time. I have had a great experience working with this team, they provide exceptional personalized service. Erika was my absolute favorite, she was extremely knowledgeable and personable, from the very first day, consistently. She was very integral. I would love to be able to still work with Erika. Thank you all!!"
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Hira Rizvi

December 9, 2025

5  out of  5
rating by Hira Rizvi
"Elsa was extremely patient and helpful in sorting out my complex insurance situation. She did a wonderful job. I would prefer to speak to her for any other future insurance related issues."
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PhoebeL HaynesL

December 9, 2025

5  out of  5
rating by PhoebeL HaynesL
"I’m new to the Houston area (2024) and because I have been with the State Farm family for 10+ years, I wanted to remain with State Farm. Agent, Elsa and her coworkers have been very supportive through my entire transition in ensuring that it all went smoothly. Thank you Elsa and team. 😊 I had to update my review…I recently was blessed to rent a Town Home in Houston (2025) and Zeiny assisted me with ensuring that I received the best quote for the renters insurance that I selected…she was also an ear and very supportive when I was venting with her. I truly appreciate her that. ❤️ I truly appreciate Elsa, Zeiny, and Ashley Henry State Farm as whole, who have provided top notch and professionalism throughout my interactions with them. Thank you Elsa, Zeiny, and Ashley Henry State Farm Team!!! 🙂"
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Breonna

December 7, 2025

5  out of  5
rating by Breonna
"I had a great experience with a man named Nicholas C., he was beyond helpful and understanding and I got the help I needed when I did. He’s very flexible with his support and negotiated to getting me the best price possible. He does his job well, I really appreciate him."
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charvette lee

December 4, 2025

5  out of  5
rating by charvette lee
"Thank you J'niece for your help. You where professional and are a great asset to State Farm."
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Garrett P

December 2, 2025

4  out of  5
rating by Garrett P
"Very informative, everything went fast and smoothly."
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Danita Davidson

November 24, 2025

5  out of  5
rating by Danita Davidson
"I spoke with a young lady by the name of J'neice she was very courteous patient and professional. J'neice answered all my silly questions she also allowed me to confirm with my husband before getting the policy. She was great you may want to keep her around. Danita Davidson"
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Riley Jones

November 21, 2025

5  out of  5
rating by Riley Jones
"State Farm agent Ms J’neice was very helpful in helping me get back on track and understanding how things would be going forward into the New Year. I’m very grateful for her patience and the time she spent in getting the information that I needed."
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Amanda Cook

November 21, 2025

5  out of  5
rating by Amanda Cook
"Elsa and the other ladies in the office are very friendly, helpful and willing to get whatever you need done. In my recent move, they were quick to help me get insurance set up so I had no delays in moving in. Thank you for all your help!"
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Barbara Scott

November 17, 2025

5  out of  5
rating by Barbara Scott
"I’m elated at the excellent Customer Service J’Neice provided for me. She was courteous, and very professional. She explained my new policy line by line ,to ensure I received everything I requested. Thanks Great Job !!"
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Britt Michelle

November 12, 2025

5  out of  5
rating by Britt Michelle
"Elsa was very helpful . . She helped me find an affordable insurance right away . . I highly recommend her if you’re looking for good insurance prices and customer service . . She was very attentive and answered all of my questions . ."
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Ramses Harty

November 10, 2025

5  out of  5
rating by Ramses Harty
"She’s great!!"
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Nabil Gomez

November 5, 2025

5  out of  5
rating by Nabil Gomez
"Zeiny made the process so easy! Gave me an affordable quote right away! Definitely will continue with their great service!"
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Joseph Johnson

November 2, 2025

5  out of  5
rating by Joseph Johnson
"Very outstanding person and easy to work with and showed that they truly care and not just after your money.Thanks a million!!!!"
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Sergio Avila

October 23, 2025

5  out of  5
rating by Sergio Avila
"Staff is always friendly and willing to help. Great prices too. Excellent experience all around. J’neice and Karen were so helpful and pleasant."
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Kori Scott

October 18, 2025

5  out of  5
rating by Kori Scott
"Came back to State Farm and started my policy back up, all thanks to Elsa for reaching out and saving me a little bit of money! Thank you again, Elsa!"
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amandaa benefield.

October 15, 2025

5  out of  5
rating by amandaa benefield.
"Karen went above and beyond to help me and I appreciate that so much!! I’m definitely happy with my policy and will be referring others to her as well!! Thankyou Karen!!"
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Adrianna Tyler

October 8, 2025

5  out of  5
rating by Adrianna Tyler
"Nick Collins, your commitment to delivering quality work makes a real difference. Thanks for dedicating time to our brainstorming session for an auto quote today. I appreciate the time you spent helping me understand and review my options. Your clarity and thoroughness have been invaluable. Thank you for all that you do!"
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Anne Nygaard

October 8, 2025

5  out of  5
rating by Anne Nygaard
"Nick was very helpful getting me set up with auto insurance and he did a thorough job when explaining my options to me."
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Micheal Berry

September 29, 2025

5  out of  5
rating by Micheal Berry
"Just got my policy today. Nick did a great job of helping me with getting my policy and answering any questions I had concerning my policy!"
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Mike V

September 26, 2025

5  out of  5
rating by Mike V
"I reached out to Nick after purchasing my vehicle. He's attentive and discovered discounts that I would've missed if I didn't switch insurance companies. Couldn't recommend them enough"
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Living Without Regret

September 25, 2025

5  out of  5
rating by Living Without Regret
"I had a great experience with my insurance search thanks to Karen. I wanted so much to hate this process, but Karen’s kindness and knowledgeable assistance really helped me feel good about my experience. I received multiple quotes from companies to compare, and I used the OPIC website to further compare companies. Ultimately, the great customer service and solid company reviews helped me choose this provider. I like being able to talk to a real person, who is accessible by phone or in person, and makes me feel seen. I highly recommend this location and provider."
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Jayla Gaines

September 25, 2025

5  out of  5
rating by Jayla Gaines
"I called because I needed some assistance with my policy and Elsa helped me out quickly and efficiently! I always have the best experience at Ashely Henry"