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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Cynthia R

Cynthia R

November 3, 2024

3  out of  5
rating by Cynthia R
"After our agent for over 20 years retired, we switched to this agent. I had no issues until recently when our life insurance policy ownership was changing. The employee Elsie, Elsa, ??? did not follow up. I had to call several times. Then on one call it was unprofessional, and you could hear dogs baking in the background. We have other life insurance policies and cancelled this policy due to the disappointment in follow up and customer service."
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Pan Dulce

October 30, 2024

5  out of  5
rating by Pan Dulce
"Karen provided excellent service with my commercial policy, staying on top of every detail and ensuring I felt confident throughout. Her commitment and attentiveness made the process easy and worry-free. Highly recommend!"
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Erika Rojas

October 29, 2024

5  out of  5
rating by Erika Rojas
"She is extremely helpful and knowledgeable, and has been able to get me the best insurance available."
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Dario Chacon

October 29, 2024

5  out of  5
rating by Dario Chacon
"Karen has always been excellent , always helpful and insightful. Great attitude , great character and comforting voice."
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J Jackson

October 28, 2024

5  out of  5
rating by J Jackson
"Karen was awesome!! Thank you"
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Jeff Holmes

October 24, 2024

5  out of  5
rating by Jeff Holmes
"I love they customer service it’s A1"
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Romario Rodriguez

October 24, 2024

5  out of  5
rating by Romario Rodriguez
"Karen has gone above and beyond to help me and my family reach our insurance needs. We are even waiting for our current insurance on another vehicle, to expire so that we can go through her. She really cares and has proven knowledgeable and ready to handle any questions we have had. I recommend reaching out to Karen!!"
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Jake Snyder

October 24, 2024

5  out of  5
rating by Jake Snyder
"Karen has been extremely helpful, pleasant, and efficient for any and all requests. Highly recommend!"
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Jerome Jackson

October 11, 2024

5  out of  5
rating by Jerome Jackson
"Katelynn Was very very helpful and she was also very patient. Thanks again....."
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Christian Miles

October 7, 2024

5  out of  5
rating by Christian Miles
"We have been with Ashely Henry since we moved to Texas two years ago and it’s been a pleasure. Karen Lopez is my only rep, I go to she is very knowledgeable about the insurance policies and products and is always willing to help and provide any quotes. Her patience and concerns when helping is like no other, and she always provides with follow up about the policy. I can fully Karen is definitely the best!!!"
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Synetha Moore

October 2, 2024

5  out of  5
rating by Synetha Moore
"Elsa was very helpful. State farm has been very good at providing their services. However, it is very excessive."
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Isaac barajas

September 5, 2024

5  out of  5
rating by Isaac barajas
"Always helpful and understanding. I highly recommend them ! Saving mone and nice people."
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Heidy Lopez

September 4, 2024

5  out of  5
rating by Heidy Lopez
"Updating my review ! Elsa has been so patient with helping me figure out billing and getting me all the answers I need. Thank you all for everything you guys do ! But thank you Elsa !!! I recently moved to Houston & with transferring everything over from state to state, my car insurance was one of the easiest things I was able to do thanks to Karen! Karen has kept up with any changes and although there were a few hiccups with the transfer that weren’t her fault, she still made sure she kept me informed and explained everything & waited on calls with me to make sure I got the information I needed. She does such a great job, I really appreciate her hard work."
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Adrianna Palacios

September 3, 2024

5  out of  5
rating by Adrianna Palacios
"Always there yall the best"
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Sunny's Playhouse

August 31, 2024

5  out of  5
rating by Sunny's Playhouse
"Ashley always handles my insurance questions great! My policy has been the lowest ever."
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Marcela Velazquez

August 29, 2024

5  out of  5
rating by Marcela Velazquez
"I’ve had multiple insurances but I have to say that this is the best I have ever had. Not only do they provide a great customer service at this location but also customer service over the phone. I am 100% satisfied with STATE FARM!!!"
Profile photo of Tellis Broussard

Tellis Broussard

August 27, 2024

5  out of  5
rating by Tellis Broussard
"We have been with Ashley Henry State Farm for about 6yrs now. Karen Lopez is my absolute most favorite rep. She is extremely knowledgeable of the products. She always follows up and provides excellent customer service. An absolute pleasure to work with."
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Nelly Perea

July 26, 2024

5  out of  5
rating by Nelly Perea
"Karen es un angel da el 1000% en ayuda para el cliente. She is so good and professional."
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Alexis Puente

July 26, 2024

5  out of  5
rating by Alexis Puente
"Karen was so helpful and a great agent !!!!"
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Dedre King [WHE]

July 24, 2024

5  out of  5
rating by Dedre King [WHE]
"Ashley is extremely polite and has been helpful with all my insurance needs."
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Mrs. Sheppeard

July 23, 2024

5  out of  5
rating by Mrs. Sheppeard
"Ashely is absolutely the BEST! I reached out to her in an absolute panic and even though she was unsure of if she could help me, she wanted the opportunity to try. Not only did she listen to what I was dealing with, she walked me through the process and got me a rate I have no seen in YEARS! You cannnot go wrong with Ashley!"
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Roli Cruz

June 26, 2024

5  out of  5
rating by Roli Cruz
"Wonderful team!"
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G Phillips

June 21, 2024

5  out of  5
rating by G Phillips
"I received a call from Mirta to inform me about the DriveSafe feature. Mirta demonstrated exceptional knowledge of the product, including its features and benefits. She was not only friendly but also highly professional throughout our conversation. Mirta patiently addressed all of my questions and concerns, showcasing her expertise and dedication. She is a tremendous asset to your firm."
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Lester Batres

June 13, 2024

5  out of  5
rating by Lester Batres
"New to Statefarm, and Karen made the transition smooth and easy. Great communication, definitely recommend."
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Rolando Villarreal

June 13, 2024

5  out of  5
rating by Rolando Villarreal
"Great service provided by Karen Lopez. Very friendly and explained clearly. Thank you Karen."