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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Barbara Bass

May 13, 2025

5  out of  5
rating by Barbara Bass
"I am writing to express my sincere appreciation for the outstanding service provided by Nicholas Collins. From our initial interaction, he demonstrated a high level of professionalism and genuine care that made a significant difference in my experience. Mr. Collins took the time to thoroughly explain my policy options, ensuring I understood each aspect and how it aligned with my needs. His patience and attentiveness were evident as he addressed all my questions, no matter how small, with clarity and respect. What stood out most was his proactive approach. He not only assisted me with my immediate concerns but also provided valuable insights on how to optimize my coverage, potentially saving me money in the long run. This level of dedication goes beyond what I expected and truly reflects the high standards of State Farm. Moreover, his friendly demeanor and prompt follow-ups made the entire process seamless and stress-free. It's rare to encounter such exceptional customer service, and I feel fortunate to have had him assist me. Please extend my gratitude to Mr. Collin’s exemplary service. He is a true asset to your team, and I look forward to continuing my relationship with State Farm, knowing I am in such capable hands."
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alexis Ricks

May 12, 2025

5  out of  5
rating by alexis Ricks
"Mirta was very helpful and knowledgeable. She made the process very easy."
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Madison Chauvin

May 8, 2025

5  out of  5
rating by Madison Chauvin
"Karen was AMAZING, she helped me and my husband get cheap insurance quickly. Would recommend her to anyone, she will get you cheap rates, promise you!"
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Jose Sintjago

May 7, 2025

5  out of  5
rating by Jose Sintjago
"Thanks so mucho for all you support Karen!"
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I.love. Coupons

May 7, 2025

5  out of  5
rating by I.love. Coupons
"Ive been w/ Ashley Henry State Farm Ins for over 10 years. Elsa recently assisted me w/ updating my insurance on my Tesla. Elsa has always been helpful w/ assisting me w/ my policy. Ashley Henry, Elsa, Wendy, Karen to name a few… this staff is on point. Communication is on point. That is why Ive been w/ them for over 10 years."
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M F

May 3, 2025

5  out of  5
rating by M F
"Ever since I transferred my agent to Ashley Henry, I have had nothing but positive experiences from the group. Everyone there is helpful, knowledgeable, and friendly. The staff all try to do the best to help customers save money on insurance. They are prompt and courteous in returning my calls. I won't call out my previous agent, but this experience has been a breath of fresh air for me. I want to give a special mention to Erika and Elsa who have helped me navigate some complex asks with great patience and knowledge."
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Juan Pablo Mejia

May 2, 2025

5  out of  5
rating by Juan Pablo Mejia
"Great service. Very quick and prompt when we needed a new insurance policy done. Highly recommend."
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lauren mccune

May 2, 2025

5  out of  5
rating by lauren mccune
"Elsa was amazing and got my daughter all set up with car insurance. Thank you"
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JRashaud Williams

April 28, 2025

5  out of  5
rating by JRashaud Williams
""I recently had the opportunity to work with Karen, an insurance adjuster with State Farm. She conducted herself with the utmost professionalism, consistently offering thoughtful advice and guidance. Her deep knowledge of coverage options and commitment to finding the best solutions were truly appreciated. Karen’s clear communication and supportive approach made a challenging situation much more manageable.""
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Jose Palacios

April 28, 2025

5  out of  5
rating by Jose Palacios
"Karen was very helpful answered every question and had alot of patience"
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sonia gonzalez

April 24, 2025

5  out of  5
rating by sonia gonzalez
"Elsa! She’s awesome! Super friendly and really knows her stuff. She helped me get exactly what I needed with no stress. Explained everything clearly and made the whole process easy. Highly recommend her!"
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Linda Coburn

April 24, 2025

5  out of  5
rating by Linda Coburn
"I have used State Farm for my house and vehicles for 47 yrs. The office staff at Ashley Henry's office is outstanding! Elsa has always taken care of me quickly and efficiently with any questions or needs that I may have. I'm grateful and would highly recommend them!!"
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Jose Hernández

April 23, 2025

5  out of  5
rating by Jose Hernández
"Elsa was great—she answered all my questions clearly and professionally. Excellent service overall. Thank you! Definitely recommended."
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Marvin Gainous

April 18, 2025

5  out of  5
rating by Marvin Gainous
"Thanks all my questions were answered"
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Laura Barbosa

April 17, 2025

5  out of  5
rating by Laura Barbosa
"Elsa was an awesome help! She catered to my needs as a customer and helped me find a great deal!"
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Mayra Reyes

April 15, 2025

5  out of  5
rating by Mayra Reyes
"If you are looking for affordable insurance quotes, contact Karen! She was very helpful, pleasant, and professional with the entire process! I would definitely recommend her if you are in need of coverage. She definitely earned 5 stars and recommend her to anyone!"
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Yurisander Martinez

April 15, 2025

5  out of  5
rating by Yurisander Martinez
"Excelente atención y los mejores precios"
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GEOVANY GARCIA

April 12, 2025

5  out of  5
rating by GEOVANY GARCIA
"Karin and Elsa at State Farm are absolutely outstanding! They deliver exceptional service with genuine care and professionalism, making everything seamless and stress-free. Highly recommend them for all your insurance needs!"
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Meredith H

April 1, 2025

5  out of  5
rating by Meredith H
"I’ve used Ashley Henry for a few years now and they are always so helpful. Today, Elsa went the extra mile to help me with something important right away. And I love supporting women in business too!"
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Samuel Harvell

April 1, 2025

5  out of  5
rating by Samuel Harvell
"Mirta was amazing in not only getting me the right car insurance coverage, but also helping with the Drive Safe and Save app. I found Mirtha to be naturally friendly and committed to providing great customer service."
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HTown Guy

March 28, 2025

5  out of  5
rating by HTown Guy
"I was helped by Mirta and she was very informative helpful, and patient."
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PhoebeL HaynesL

March 26, 2025

5  out of  5
rating by PhoebeL HaynesL
"I’m new to the Houston area and because I have been with the State Farm family for 10+ years, I wanted to remain with State Farm. Agent, Elsa and her coworkers have been very supportive through my entire transition in ensuring that it all went smoothly. Thank you Elsa and team. 😊"
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Eddie Anslum

March 26, 2025

5  out of  5
rating by Eddie Anslum
"I recently had the most pleasant interaction with Elsa. She was super quick, and efficient in getting me renters insurance for my new apartment!! Very kind, and patient. Thank you again Elsa!"
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Lori and Glenn Bangs

March 24, 2025

5  out of  5
rating by Lori and Glenn Bangs
"I never spoke to Ashley Henry but her employees were great they took very good care of us. I spoke to Elsa this morning and she was a wonderful help with changing our services."
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Ray Gandara

March 13, 2025

5  out of  5
rating by Ray Gandara
"Mirta was amazing in helping me out! Definitely a 5 star review"